# Cloud4Wi: AI-Powered Enterprise WiFi - Guest WiFi, MDU WiFi & Cloud NAC

> Cloud4Wi is an AI-powered WiFi platform that turns WiFi into a strategic growth engine.
> Three products - Guest WiFi, MDU WiFi and Cloud NAC - run on a single
> cloud-native, hardware-independent architecture (Aruba, Cisco, Extreme, Fortinet, Meraki, Mist, Ruckus, UniFi).
> Founded 2014. Headquarters: New York City. 300M+ users, 70K+ locations, 150+ countries.
> SOC 2 Type II certified, GDPR-native, CSA STAR registered. 30-day free trial, no credit card required.
> The Hedy AI Engine (named after Hedy Lamarr) detects network issues, proposes resolutions and surfaces insights.

## Products
- [Products overview](https://cloud4wi.ai/products/)
- [Guest WiFi](https://cloud4wi.ai/products/guest-wifi/): Captive portal, first-party data capture and marketing engagement for retail, hospitality and public venues.
- [MDU WiFi](https://cloud4wi.ai/products/mdu-wifi/): A private, isolated Personal Area Network for every resident, automated from move-in to move-out, for student housing, multifamily and MDUs.
- [Cloud Network Access Control (NAC)](https://cloud4wi.ai/products/cloud-network-access-control/): Identity-based network access control for employees, contractors and visitors - no on-prem RADIUS server, no MDM, built-in cloud RADIUS with 802.1X.

## Comparisons
Vendor comparisons maintained by Cloud4Wi Product Marketing. Each page states the date its claims were verified against the competitor's own public documentation and help centre, marks every capability as published, partial or not published, and names explicitly the rows where the competitor is ahead. "Not published" means not documented publicly at the time of writing - a question for the vendor, not proof of absence. Reviewed quarterly.
- [Compare Cloud4Wi](https://cloud4wi.ai/compare/): Hub of all Cloud4Wi comparisons. Three vendor comparisons (Purple, Cloudi-Fi, ElevenOS) and ten technology comparisons: WPA Personal vs Enterprise, EAP-TLS vs PEAP, EAP-TLS vs EAP-TTLS, RADIUS vs RadSec, cloud vs on-premise RADIUS, RADIUS high availability, Meraki iPSK vs Aruba MPSK, OpenRoaming vs Passpoint, captive portal vs splash page, WiFi 6 vs WiFi 7.
- [Cloud4Wi vs Purple](https://cloud4wi.ai/compare/cloud4wi-vs-purple/): Guest WiFi, MDU WiFi and Cloud NAC compared with Purple. Verified 14 September 2026.
- [Cloud4Wi vs Cloudi-Fi](https://cloud4wi.ai/compare/cloud4wi-vs-cloudi-fi/): Guest WiFi and Cloud NAC compared with Cloudi-Fi. Verified 15 September 2026.
- [Cloud4Wi vs ElevenOS](https://cloud4wi.ai/compare/cloud4wi-vs-elevenos/): MDU WiFi compared with Eleven Software's ElevenOS. Verified 15 September 2026.

## Guides
In-depth guides and explainers maintained by Cloud4Wi, one page per topic.
- [Network Access Control (NAC): The Definitive Guide](https://cloud4wi.ai/guides/network-access-control-nac/): How NAC works, cloud NAC vs legacy NAC, use cases, compliance and how to choose a solution.
- [802.1X Explained: The Definitive Guide](https://cloud4wi.ai/guides/802-1x-explained-the-definitive-guide/): Port-based authentication, EAP-TLS vs PEAP, RADIUS and RadSec, and how to deploy 802.1X.
- [WPA2-Enterprise Explained](https://cloud4wi.ai/blog/wpa2-enterprise-explained-802-1x-wi-fi-security/): What WPA2-Enterprise is, how it uses 802.1X and RADIUS, and how it differs from WPA2-Personal.
- [Guest WiFi Solutions: The Complete Guide](https://cloud4wi.ai/guides/guest-wifi-solutions/): How guest WiFi solutions work, setup, security and GDPR compliance, and how to choose a platform.
- [What Is a Captive Portal?](https://cloud4wi.ai/blog/what-is-a-captive-portal/): How a captive portal works, authentication methods, types and common uses.
- [MDU Managed WiFi: Step-by-Step Deployment Guide](https://cloud4wi.ai/guides/mdu-managed-wifi/): Designing, configuring and securing managed WiFi for multi-dwelling units and onboarding residents.
- [PPSK (Private Pre-Shared Key): The Definitive Guide](https://cloud4wi.ai/guides/ppsk/): What a private pre-shared key is, how it works and vendor versions (Cisco iPSK, Aruba MPSK).

## Key features
- [All features](https://cloud4wi.ai/all-features/)
- [Hedy AI Engine](https://cloud4wi.ai/all-features/hedy-ai-engine/)
- [Captive Portal](https://cloud4wi.ai/all-features/captive-portal/)
- [WBA OpenRoaming](https://cloud4wi.ai/all-features/wba-openroaming/)
- [Passpoint](https://cloud4wi.ai/all-features/passpoint/)
- [PPSK](https://cloud4wi.ai/all-features/ppsk/)
- [Data Compliance](https://cloud4wi.ai/all-features/data-compliance/)

## Solutions by industry
- [Solutions by industry](https://cloud4wi.ai/by-industry/)
- [Workplaces](https://cloud4wi.ai/by-industry/workplaces/)
- [Retail](https://cloud4wi.ai/by-industry/retail/)
- [Restaurants](https://cloud4wi.ai/by-industry/restaurants/)
- [Student Housing](https://cloud4wi.ai/by-industry/student-housing/)
- [Hospitality](https://cloud4wi.ai/by-industry/hospitality/)
- [Shopping Centers](https://cloud4wi.ai/by-industry/shopping-centers/)
- [Museums & Arts Centers](https://cloud4wi.ai/by-industry/museums/)
- [Transportation](https://cloud4wi.ai/by-industry/transportation/)

## Proof points
- 300M+ mobile users connected, 70,000+ locations, 150+ countries, 3M+ roaming networks.
- GUESS: 750+ stores deployed, 30K+ new opted-in profiles per month, 1M+ real-time moments.
- Carmila: 200+ locations deployed, 33K+ opted-in contacts per month, 91% opt-in ratio.
- The Cordish Companies: 8 entertainment districts, 8,700 guest profiles per month, 100% marketing opt-in rate.
- Gruppo FS Italiane (Wi-Life Station): 116 active stations, 2.3M total connections, 1.3M opted-in profiles.
- Prada Group: consistent branded guest WiFi across 600+ global stores, multi-brand, no rip-and-replace.
- Fondazione Palazzo Strozzi: 80K contacts in 24 months, 48% marketing opt-in rate, 45% email open rate.
- Opera San Jose: 36% connection rate, 51% survey response rate, 84% marketing opt-in rate.
- Boisset Collection: 20.8K+ visitors onboarded, 73.7% marketing opt-in, 7% conversion rate.

## FAQ - Guest WiFi

### Does Cloud4Wi work with my existing WiFi hardware, or do I need to replace access points and controllers?
Cloud4Wi is hardware-independent and runs on top of your existing access points and controllers - Aruba, Cisco, Extreme, Fortinet, Meraki, Mist, Ruckus, UniFi, and more - via standard protocols. No rip-and-replace, no proprietary firmware, no parallel infrastructure. Most customers go live in days, not months, and roll out site by site without disrupting existing operations.

### How does Cloud4Wi keep guest WiFi secure and compliant with GDPR and other global privacy regulations?
Cloud4Wi is SOC 2 Type II certified, GDPR-native, and registered in the CSA STAR registry. The platform fully supports WPA3, Passpoint, and OpenRoaming, isolates guest traffic from corporate systems, and includes the MyData Portal for granular consent management and end-user data rights. Hedy adds AI-powered detection of authentication anomalies and rogue devices.

### What business outcomes can I expect from Cloud4Wi guest WiFi, and how do clients typically report ROI?
Customers like GUESS capture 30,000+ new opted-in profiles per month across 750+ stores; Carmila reaches a 91% opt-in ratio across 200+ locations. Typical outcomes include first-party contact growth, repeat-visit attribution, and cost savings from fewer support tickets. ROI is usually measured against three vectors: new opted-in profiles, marketing campaign performance, and IT ticket reduction.

### How do guests connect - and how does Passpoint/OpenRoaming reconnect them automatically on return visits?
New guests connect through a branded captive portal and download a Passpoint/OpenRoaming profile on their first visit. From then on, every return visit reconnects automatically and securely, with no login screen and no re-entry of details. The profile works across all your locations and any vendor's access points, so the experience stays consistent whether guests are in one site or fifty.

### How is Cloud4Wi different from other guest WiFi providers and from vendor-native captive portals?
Cloud4Wi is hardware-independent across Cisco, Meraki, Aruba, Mist, Ruckus, UniFi, and more, AI-powered through the Hedy engine, and built around first-party data ownership - not third-party brokerage. Unlike vendor-native portals, Cloud4Wi unifies Guest WiFi, MDU WiFi, and Cloud NAC on one platform. Trusted by Prada, MSC Cruises, GUESS, and 70,000+ locations.

### How does Cloud4Wi guest WiFi pricing work, and what's included in the 30-day free trial?
Pricing is public, scales by access point, and includes every feature - captive portal, Hedy AI Engine, Passpoint, OpenRoaming, MyData Portal, and CRM integrations. There are no extra fees for SOC 2, compliance, or analytics. The 30-day free trial gives you full platform access with no credit card and no auto-conversion - you choose if and when to upgrade.

## FAQ - MDU WiFi

### What is MDU WiFi, and how is it different from a shared building network or per-unit ISP connections?
MDU WiFi is a cloud-managed wireless platform that gives every resident in a multi-dwelling property their own private, isolated network - without shared passwords or separate per-unit ISP accounts. Cloud4Wi uses MAC-address-less PPSK and Passpoint to provision a Personal Area Network (PAN) for each resident automatically, from move-in to move-out, on the access points the property already owns.

### Does Cloud4Wi MDU WiFi work with our existing access points, or do we need to replace hardware?
Yes - Cloud4Wi is hardware-independent and runs on the infrastructure you already own, including Aruba, Cisco, Extreme, Fortinet, Meraki, Mist, Ruckus, and UniFi, via standard protocols. There is no rip-and-replace, no proprietary controller, and no firmware lock-in. You deploy it as a cloud layer over your current access points and roll out property by property without disrupting residents.

### How does zero-touch move-in and move-out provisioning work for residents and the property IT team?
Move-in onboarding runs automatically, triggered by your existing resident identity system or property management system - no manual credential handoffs. PPSK credentials are provisioned, rotated, and revoked without manual steps. When a resident moves out, access is revoked instantly and completely across every access point on the property, so no orphaned credentials are left active and IT has zero cleanup.

### Can residents connect smart TVs, gaming consoles, and IoT devices to their own private network?
Yes. Cloud4Wi's browserless device support lets residents connect every device they own - smart TVs, gaming consoles, streaming sticks, and IoT gadgets - directly into their Personal Area Network. There is no MAC address entry, no manual configuration, and no helpdesk ticket. Devices stay isolated from neighbors and follow the resident across the property's common areas.

### Is Cloud4Wi MDU WiFi secure and compliant, and how is each resident isolated from their neighbors?
Cloud4Wi is SOC 2 Type II certified. Every resident receives a unique PPSK credential, so each device is encrypted and isolated from neighbors by default - no shared SSID exposure. The platform includes granular consent management, configurable data-retention policies, and a resident-facing MyData Portal, so privacy compliance such as GDPR is built in rather than bolted on.

### How is Cloud4Wi MDU WiFi priced, and what is included in the 30-day free trial?
Pricing scales by personal network (per resident or unit) rather than per feature, so capabilities like PPSK, Passpoint, the Hedy AI engine, the resident portal, and the MyData Portal are included. The 30-day free trial gives full platform access with no credit card and no auto-conversion - start on your existing hardware and upgrade if and when you choose.

## FAQ - Cloud Network Access Control (NAC)

### What is Network Access Control and why does my company need it?
Network Access Control ensures that only authorized, identifiable users and devices connect to your corporate wireless network. Without NAC, companies rely on shared passwords - anyone who knows the credentials can connect, with no audit trail. Cloud4Wi replaces shared passwords with identity-based access control for employees, contractors, and visitors, all from a single platform.

### Do I need a RADIUS server to deploy Cloud4Wi?
No. Cloud4Wi has a built-in cloud RADIUS that delivers full 802.1X-grade authentication from day one - no external RADIUS server to procure, deploy, integrate, or maintain. Cloud4Wi owns the entire authentication layer.

### Does Cloud4Wi require MDM enrollment?
No. Employees self-onboard from any personal or unmanaged device in seconds. Cloud4Wi uses Passpoint profile-based connectivity - employees authenticate once with corporate credentials and receive a profile that enables automatic, silent reconnection on every future visit, with no MDM required.

### How does Cloud4Wi handle contractor and visitor access?
Contractors and short-term visitors get self-service or sponsored, time-limited access through a controlled captive portal - sponsor-approved, expiring automatically, with a complete audit trail. Long-term contractors are managed with access tied to their identity.

### What happens when an employee leaves the company?
The moment an employee's status changes in your IdP, Cloud4Wi automatically revokes their network access across all global locations - no manual steps, no risk of ex-employees retaining connectivity.

### Which Wi-Fi hardware vendors does Cloud4Wi support?
Cloud4Wi is hardware-independent and works with Aruba, Cisco, Extreme, Fortinet, Meraki, Mist, Ruckus, UniFi, and more. No rip-and-replace required - deploy on your existing infrastructure.

### How do I get started?
Start a free trial in minutes - no credit card required. Cloud4Wi deploys on your existing Wi-Fi and identity provider, and you can be live in days. Prefer a guided walkthrough? Take the product tour or talk to the team.

## FAQ - Comparisons

### How does Cloud4Wi compare with Purple across guest WiFi, MDU WiFi and network access control?
Purple competes on all three, through three separate modules; Cloud4Wi runs them under one identity model and one dashboard. Cloud4Wi publishes pricing from $200 per month and is SOC 2 Type II certified, and its PPSK runs on eight access point vendors with no proprietary controller. Purple publishes a pricing calculator and a permanently free Connect tier, holds ISO 27001 and ISO 9001, and offers RADIUS-as-a-Service with a 99.9% uptime SLA and SCIM-driven offboarding. Verified 14 September 2026 against purple.ai and support.purple.ai.

### How does Cloud4Wi compare with Cloudi-Fi for guest WiFi and Cloud NAC?
Both are cloud-native, keep your existing access points and controllers as enforcement points, and include cloud RADIUS with no per-site server. Cloud4Wi adds Passpoint and OpenRoaming, PPSK for devices that cannot do 802.1X, an MDU product, published pricing and a 30-day trial. Cloudi-Fi integrates natively with Zscaler, Palo Alto Networks and Versa, publishes a cloud PKI that issues and manages EAP-TLS certificates, and offers Cloud-DHCP IoT fingerprinting. Verified 15 September 2026 against cloudi-fi.com and help.cloudi-fi.com.

### How does Cloud4Wi MDU WiFi compare with Eleven Software's ElevenOS?
Both give residents a private network on shared property infrastructure and both are backed by cloud RADIUS - Cloud4Wi's is built in, Eleven runs its own ERAD (Enterprise RADIUS) platform. Cloud4Wi names and documents Private Pre-Shared Key per resident, revokes access automatically the moment a tenancy ends, and lets residents issue their own guest access. Eleven publishes greater scale - 140+ countries, 2.5 million hotel rooms, ten billion authentications a year - plus PMS-integrated billing and a wide carrier and MSP channel. Verified 15 September 2026 against elevensoftware.com and help.elevensoftware.com.

### Is Cloud4Wi ISO 27001 certified, and how do its certifications compare with its competitors'?
No - Cloud4Wi holds SOC 2 Type II and CSA STAR, not ISO 27001, and this is a row Purple wins: Purple holds ISO 27001, ISO 9001, Cyber Essentials and B Corp, but no SOC 2. Cloudi-Fi publishes an EcoVadis 2026 badge and a "regular security audit" badge, with no SOC 2 and no ISO 27001. Eleven Software displays an AICPA SOC badge without publishing whether it covers a Type I or Type II examination. These are different frameworks and are not interchangeable in procurement, so ask each vendor for the specific report your security questionnaire names.

### Which of these vendors publish their pricing, and which offer a free trial?
Cloud4Wi publishes pricing: Professional starts from $200 per month, self-serve, with instant contracting and a 30-day trial that needs no credit card and does not auto-convert. Purple publishes a pricing calculator and a permanently free Connect tier. Cloudi-Fi publishes a "check our prices" quote request form, with no published price and no free trial. Eleven Software publishes neither pricing nor a trial. Verified September 2026.

### Which of these vendors offer a multi-dwelling or MDU WiFi product for student housing and multifamily?
Cloud4Wi MDU WiFi, Purple Multi-Tenant WiFi and Eleven Software's ElevenOS all serve multi-dwelling properties. Cloudi-Fi does not: its published industry list covers enterprise, finance, transport, healthcare, retail, education, hospitality and restaurants, with no residential segment as of September 2026. Cloud4Wi provisions a Personal Area Network per resident using Private Pre-Shared Key from your property management system at move-in, and revokes it automatically at move-out.

### Where are Cloud4Wi's competitors genuinely ahead?
Purple holds ISO 27001 and ISO 9001, offers a permanently free tier, and publishes a 99.9% uptime SLA on its RADIUS service. Cloudi-Fi integrates natively with Zscaler, Palo Alto Networks and Versa, and publishes a cloud PKI for EAP-TLS certificate management that Cloud4Wi does not. Eleven Software has a deeper hospitality heritage, far greater published scale, and one of the widest carrier and MSP channels in the category. Cloud4Wi's comparison pages state each of these in their own words rather than omitting them.

### How are these comparisons verified, and how often are they updated?
Every claim is checked against the competitor's own public website, product pages and help centre, and each page carries the date that check was made. Capabilities are marked published, partial or not published, where "not published" means not documented publicly at that date - a question for the vendor, not proof of absence. The pages are reviewed quarterly, and each invites the competitor to flag anything out of date for correction.

## FAQ - Clients

### Who are Cloud4Wi's clients, and what kinds of organizations rely on the platform?
Cloud4Wi's clients are leading global enterprises and organizations that use its AI-powered WiFi platform to turn connectivity into business results. They span brands like Campari Group, Ferrari, MSC, Prada Group, Starbucks, Albertsons, and GUESS, plus transit operators, cities, museums, and financial institutions - from single venues to large multi-site, multi-country deployments across the world.

### Which industries do Cloud4Wi's clients come from, and can I filter the list?
Cloud4Wi serves clients across many sectors, and the Clients page lets you filter by industry: Retail, Restaurants, Hospitality, Shopping Centers, Transportation, Museums & Arts Centers, Sports & Entertainment, Financial Services, Cities & Communities, and more. This range reflects the platform's flexibility - the same WiFi platform adapts to the needs of very different physical environments and audiences.

### How large is Cloud4Wi's client base in terms of users and reach?
Across its client base, Cloud4Wi connects more than 300 million mobile users at over 70,000 locations in more than 150 countries, with 3 million-plus roaming networks. This global scale reflects both the breadth of industries Cloud4Wi serves and the size of the enterprise and multi-site deployments the platform supports around the world.

### What measurable results have Cloud4Wi clients achieved?
Clients report concrete outcomes. Carmila collects 33,000+ opted-in contacts per month at a 91% opt-in rate; GUESS captures 30,000+ profiles monthly and reveals 1M+ real-time moments yearly; The Cordish Companies gather 8,700 guest profiles per month; and Gruppo FS's Wi-Life Station reached 1.3M opted-in travelers across 116 stations. Full details are in each Success Story.

### Do major global brands actually trust Cloud4Wi?
Yes. Cloud4Wi is trusted by well-known global brands including Campari Group, Ferrari, MSC Cruises, Prada Group, and Starbucks, alongside names like Giorgio Armani, Lavazza, Lego, Nike and Victoria's Secret, and public institutions such as Roma Capitale and the Comune di Firenze. The Clients page displays the logos, and linked success stories show how many of them use the platform in practice.

### How can my business become a Cloud4Wi client, and how do I start?
Getting started is straightforward. You can spin up a 30-day free trial with no credit card required, or contact the Cloud4Wi sales team to scope an enterprise rollout and request a demo. Because the platform is hardware-independent and needs no rip-and-replace, it deploys on the network you already own - so most organizations can get moving quickly.

## Customer proof
- [Clients](https://cloud4wi.ai/cloud4wi-clients/): Brands and organizations using Cloud4Wi, filterable by industry.
- [Prada Group](https://cloud4wi.ai/success-stories/prada-group/)
- [Campari Group](https://cloud4wi.ai/success-stories/campari-group/)
- [Guess](https://cloud4wi.ai/success-stories/guess/)
- [Carmila](https://cloud4wi.ai/success-stories/carmila/)
- [The Cordish Companies](https://cloud4wi.ai/success-stories/the-cordish-companies/)
- [Gruppo FS Italiane](https://cloud4wi.ai/success-stories/gruppo-fs-italiane/)
- [Fondazione Palazzo Strozzi](https://cloud4wi.ai/success-stories/palazzo-strozzi/)
- [Opera San Jose](https://cloud4wi.ai/success-stories/opera-san-jose/)
- [Boisset Collection](https://cloud4wi.ai/success-stories/boisset-collection/)

## Resources
- [Blog](https://cloud4wi.ai/blog/)
- [Guides](https://cloud4wi.ai/guides/)
- [Webinars](https://cloud4wi.ai/webinars/)
- [Resource Library](https://cloud4wi.ai/library/)
- [Glossary](https://cloud4wi.ai/glossary/)
- [Events](https://cloud4wi.ai/events/)
- [News](https://cloud4wi.ai/news/)
- [Press Coverage](https://cloud4wi.ai/press-coverage/)
- [Press Releases](https://cloud4wi.ai/press-releases/)

## Company & contact
- [Why Cloud4Wi](https://cloud4wi.ai/why-cloud4wi/)
- [About Us](https://cloud4wi.ai/about-cloud4wi/)
- [Pricing plans](https://cloud4wi.ai/pricing-plans/)
- [Get a demo](https://cloud4wi.ai/get-a-demo/)

## Optional
- [Developer Hub](https://create.cloud4wi.ai/dev-hub/): API and integration documentation.
- [Help Center](https://support.cloud4wi.ai/hc/en-us): Product support and configuration articles.