Sports & Entertainment WiFi That Turns Crowds Into Known, Engaged Fans

Fans connect once through a branded captive portal and reconnect automatically with Passpoint, even in packed stands. Every connection builds a consented first-party profile fed into your CRM, and you can deliver location-based offers, content, and infotainment during the event. It turns a high-density crowd into a known, engaged, and marketable audience.

Yes. Cloud4Wi is a cloud-native platform that runs on top of your existing high-density access points, so it scales with your venue rather than replacing your network. It manages onboarding, authentication, and data capture in the cloud while your hardware handles traffic — and the Hedy AI engine flags performance issues before fans start complaining.

Yes. Cloud4Wi is hardware-independent and runs on the access points and controllers you already own — Cisco, Meraki, HPE Aruba, Ruckus, Extreme, and more — via standard protocols. There's no rip-and-replace and no proprietary hardware. You manage every venue and concourse from one dashboard and roll out section by section without disruption.

Cloud4Wi's Network Access Control gives staff identity-based access through your IdP, assigns per-device PPSK credentials to IoT and headless devices like POS terminals, signage, scanners, and cameras, and grants vendors scoped, time-limited access. This isolates payment and operational systems from fan WiFi, supports PCI DSS segmentation, and lets operations grant or revoke any device or person instantly.

Yes. Cloud4Wi is SOC 2 Type II certified and GDPR-native, with granular consent management, configurable data-retention policies, localized privacy notices, and a MyData Portal for data-rights requests. Fans opt in explicitly before any data is captured, so the venue builds a consented first-party database it owns — ideal for marketing, loyalty, and sponsorship activation.

Venues use Cloud4Wi to grow opted-in fan contacts, power marketing and sponsorship, deliver in-venue services, and cut WiFi support tickets. For example, HOCO collected 781,000+ customer profiles, with 71% opting in to promotions and a 178% uplift in email open rate. Value is measured through opted-in profiles, engagement and conversion, and IT efficiency.